Terms of Service

The agreement

These Terms are a contract between you and RAVEMANIA, Nicolas Palfi, Tersteegenstraße 15, 40474 Düsseldorf, Deutschland ("Parmo", "we"). By creating an account, or by using the Parmo app or website, you accept them. If you do not accept them, do not use Parmo.

Three further documents form part of these Terms: the Privacy Policy, the Community Guidelines, and the Account and Data Deletion Policy.

Who may use Parmo

• You must be 18 or older. We ask your birthdate and refuse anything younger.
• You must be able to enter a binding contract, and not be barred from our services by law or sanctions.
• One account per person. An account is yours: do not share, sell or transfer it.
• If you act for a company or a venue, you confirm you are authorized to bind it, and "you" means both you and it.

What Parmo is, and what it is not

Parmo is a marketplace. Organizers publish campaigns; creators post about them on Instagram and receive a reward when the post is verified. The contract for that promotion is between the organizer and the creator. Parmo provides the platform, verifies the post, and moves the reward: we are not a party to the promotion, not your employer, not your agent, and not the organizer of any event listed.

Creators act as independent contractors. Nothing here creates employment, partnership, or a joint venture. You are responsible for your own taxes and for any social-media disclosure the law requires of you, including labelling a paid post as advertising where that applies.

Campaigns, bookings and proof

• An organizer sets what the post must contain, when it must go up, and how long it must stay online (24 hours unless the campaign says otherwise).
• Applying to a campaign is an offer; a booking exists once the organizer accepts, or once you accept an invitation.
• The only proof is the Instagram API record of your own post, matched to the booking. A post Parmo cannot confirm that way is not verified, whatever else is shown to us.
• Deleting the story, making the account private, or disconnecting Instagram before the online window ends means the post cannot be verified, and the reward is not released.
• Parmo may re-check a post after it goes up. A post that comes down early can have an already-released reward reversed.
• You keep ownership of your post. You must not buy followers, engagement or views, and you must not use bots. Doing so voids the booking and can close your account.

Rewards, escrow and payouts

• A reward may be money, a ticket, a guest-list place, a code, or goods, as the campaign states. Rewards priced on reach are calculated from your verified figures for that post.
• Cash rewards are held by our payment provider, Stripe, and released to you after verification. To receive one you must complete Stripe’s onboarding, including the identity checks it requires by law. Stripe holds those details, not us.
• Organizers fund a campaign before it goes live. Where a reward is not earned, the funds return to the organizer.
• Parmo is free for organizers and creators today. If we introduce a fee, it is shown before a campaign is published and applies only to campaigns published after that.
• Payouts arrive on the schedule Stripe applies to your account and country. Bank delays are outside our control.
• You are responsible for declaring and paying tax on what you receive.
• Where a reward is disputed, either side may raise a dispute in the app. We will look at the campaign brief and the proof and decide in good faith. Our decision on releasing platform-held funds is final as between you and us, which does not remove your right to go to court.

Your content

Anything you upload or post through Parmo stays yours. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and display it as far as running the service needs: showing a campaign to creators, showing proof to the organizer who paid for it, and keeping the evidence of a completed booking.

By uploading you confirm you have the rights to it, including from anyone appearing in it, and that it does not break the Community Guidelines. We may remove content that does, and may keep a copy where we need one to handle a dispute or a legal claim.

Copyright complaints: send the work concerned, the URL on Parmo, and your contact details to report@parmo.io. We act on valid notices and remove repeat infringers.

Connecting Instagram

Connecting your Instagram professional account is optional, and required for most campaigns. When you connect it you authorize Parmo to read your account and post statistics, and, where you ask us to, to publish a story on your behalf. Your use of Instagram remains governed by Meta’s own terms, and Meta may change or withdraw that access at any time. Parmo is not affiliated with, endorsed by, or sponsored by Meta.

What you must not do

• Break the law, or use Parmo for anything you know to be illegal where you are.
• Post the campaign content on an account that is not the one you connected, or misrepresent your reach.
• Harass, threaten, defraud or impersonate anyone. The Community Guidelines set this out in full.
• Scrape, reverse-engineer, resell or overload the service, or bypass its access controls and rate limits.
• Take a booking you found on Parmo off-platform, or settle its reward outside Parmo.

Suspension and ending the agreement

• You may stop at any time, and delete your account in the app: Profile → Email & password → Delete account.
• We may suspend or close an account that breaks these Terms or the Guidelines, that we reasonably believe is fraudulent, or that we are required to act on by law. Where it is safe and lawful to do so we tell you why, and you can reply to us.
• Rewards you already earned are still handed over when an account closes; rewards for bookings voided by fraud are not.
• Sections that should outlive the account do: content licences we need for evidence, payment records, liability limits, and governing law.

Availability and changes to the service

We do not promise Parmo will be uninterrupted, and we may change, add or remove features. Where a change materially reduces what you get, we will tell you in advance. Verification depends on Instagram’s API: if Meta changes or withdraws it, some campaigns may not be verifiable, and neither side owes the other for that.

Liability

Parmo is not a party to the promotion between an organizer and a creator, so we are not responsible for what another user does: an event that is cancelled, an organizer who misdescribes a reward, or a creator who does not post. We do not vet users beyond the checks described in the Privacy Policy. Our liability for our own conduct is set out below.

We are liable without limit for damage we cause intentionally or through gross negligence, for injury to life, body or health, under any guarantee we have given, and under the German Product Liability Act (Produkthaftungsgesetz).

For slight negligence we are liable only if we breach an essential contractual duty, meaning a duty whose fulfilment makes the proper performance of this contract possible in the first place and on which you may regularly rely. In that case our liability is limited to the foreseeable damage typical for a contract of this kind. Otherwise, liability for slight negligence is excluded. These limits also protect our employees, representatives and agents. If you are a consumer in the EU you keep every mandatory protection your local law gives you, including the right to withdraw from a distance contract within 14 days where it applies.

You will indemnify us against claims by third parties arising from your content or from a breach of these Terms that you are responsible for, up to what the law allows.

Governing law and disputes

These Terms are governed by the law of Germany, and its courts have jurisdiction. If you are a consumer, you may also sue, and may only be sued, where you live. We would rather fix it first: write to support@parmo.io and we will try to resolve it within 30 days.

Changes to these Terms

We tell you about a change by email or in the app at least 30 days before it takes effect, and the version and date at the top of this page change with it. A change that materially affects your rights or obligations applies to you only once you accept it in the app. You may object to any change and close your account free of charge before it takes effect. Minor changes, such as terms for a new feature or wording a new legal requirement makes necessary, apply once the notice period has passed.

If you got the app from Apple

These Terms are between you and Parmo only. Apple is not a party to them, and the following applies to the iOS app:

• Apple has no obligation to furnish any maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law Apple has no other warranty obligation with respect to the app.
• Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability, any failure to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation.
• Apple is not responsible for investigating, defending, settling or discharging any third-party claim that the app infringes intellectual property rights.
• You confirm you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• You must comply with any applicable third-party terms of service when using the app, including Instagram’s.

Contact

RAVEMANIA, Nicolas Palfi, Tersteegenstraße 15, 40474 Düsseldorf, Deutschland. Support: support@parmo.io. Privacy: privacy@parmo.io. Reports: report@parmo.io.